Category
Strategic Design | UX and UI Design
Aviation Project
Project overview
Understand the Aircraft leasing cycle deeply for the Lessors and involved stakeholders and develop an End to End Unified Experience of Asset/Aircraft management solution.

Sponsor : Airbus
A commercial Aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.
Design team : Innovation Team - Digital Solutions for Customer Services
Duration : 10 months
Design Process & Timeline

.jpg)
.png)

Understanding the context & Stakeholders
Airbus & Stakeholders
Airlines Companies

Buy Aircrafts from Airbus and lease it to the airlines companies
Stakeholders Ecosystem and Value exchange
.png)
Primary research
.jpg)
.png)
Leasing Cycle and Proto-Persona identification
Process

Assumed target users from respective stakeholders
Information source document


User Interview

Interview Questions
.png)



User Expectations



Interview Insights

User Persona

Aircraft recovery to final transition journey


Journey Map

.png)
.png)



Ideation (Feature) Session & Planning





"In this project, this cluster is my focused area: Asset Re-delivery & Transition. This means making it super smooth for assets to move from one user to another – like handing over a baton in a relay race."

.jpg)

List of Ideas (Features) Mapping & Prioritisation


Prioritised Ideas (Features) to Refined Ideas (Features)
.jpg)








Concept Map

Scenarios & Task flows
Recovery & Transition Process Map
.png)
.png)
.png)
.png)
.png)
.png)
.png)

%20-%20analysis%20o.jpg)
%20-%20analysis%20o.jpg)
.png)
.png)
.png)
.png)
.png)




.jpg)
Dashboard
User Flow

Information Architecture

Before going to final screen let's have a demo video
Final screens
_pptx.jpg)
A/C cards

Project management page



Create project page

Interview Dossier
Assigning Lessor and Lessee representatives


Creating checklist


Upload Checklist doc - Lessee page


Doc acceptance page



Doc Upload & acceptance Status
A/C and Doc Transfer


.jpg)