Category
Strategic Design | UX and UI Design
Aviation Project
Project overview
Understand the Aircraft leasing cycle deeply for the Lessors and involved stakeholders and develop an End to End Unified Experience of Asset/Aircraft management solution.

Sponsor : Airbus
A commercial Aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.
Design team : Innovation Team - Digital Solutions for Customer Services
Duration : 9 months
Design Process & Timeline

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Understanding the context & Stakeholders
Airbus & Stakeholders
Airlines Companies

Buy Aircrafts from Airbus and lease it to the airlines companies
Stakeholders Ecosystem and Value exchange
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Primary research
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Leasing Cycle and Proto-Persona identification
Process

Assumed target users from respective stakeholders
Information source document


User Interview

Interview Questions
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User Expectations



Interview Insights

User Persona

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Journey Map

Competitor study & Feature analysis

Pain Point mapping with Opportunities

Pain Point mapping with Opportunities - Redelivery & transition

Idea(feature) Prioritisation

Concept

Scenarios and Task flows
Recovery and Transition process Map

Scenarios

Scenarios and Task flows
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Scenarios and Task flows
Recovery and Transition process Map
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Interview Dossier

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User Flow

Information Architecture
Before going yo final screne let's have a demo video
Final screens
Dashboard
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A/C cards

Project management page



Create project page

Assigning Lessor and Lessee representatives


Creating checklist


Upload Checklist doc - Lessee page


Doc acceptance page



Doc Upload & acceptance Status
A/C and Doc Transfer


Thank you

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